Privacy policy
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
Our Services are hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. Your personal information is transmitted to and processed through Shopify’s secure data infrastructure to enable order fulfillment, secure payment processing, and system improvements. All data handling practices align with standard U.S. commercial privacy frameworks.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend using secure channels to communicate any sensitive or confidential data to us.
How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, to provide the Services, to comply with U.S. federal and state legal obligations, to resolve disputes, or to enforce other applicable corporate contracts and policies.
Your Rights and Choices
Depending on which U.S. state you reside in (including California, Virginia, Colorado, Connecticut, and others), you may have specific privacy rights regarding your personal information under applicable state laws. These rights may include:
- Right to Access / Know: The right to request access to the personal information we hold about you.
- Right to Delete: The right to request that we delete the personal information we hold about you.
- Right to Correct: The right to request that we correct inaccurate personal information.
- Right to Portability: The right to receive a digital copy of your personal information or have it transferred to a third party.
- Right to Opt-Out of Targeted Advertising: The right to direct us not to sell or share your personal information for cross-context behavioral advertising. You can exercise your opt-out preferences via the automated tools in your account settings or by contacting us directly.
Children's Data
Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or legal guardian and believe your child has provided personal information to us, please contact us using the details below to request its immediate deletion.
International Data Transfers
As Fenestration, LLC utilizes high-performance European manufacturing supply chains, personal information may be transferred, stored, and processed outside the United States, including in the European Union (EU). All cross-border data transfers are performed using secure transmission protocols and compliant data protection mechanisms.
Complaints
If you have any complaints or questions regarding how we process your personal information, please contact us using the corporate details below. You may also have the right to appeal our decisions or escalate your query to your respective state consumer protection or data privacy authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory requirements. We will post the revised policy on this website and update the "Last updated" date accordingly.
Contact Information
If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your statutory rights, please contact our corporate data desk:
- Legal Entity: Fenestration, LLC
- US Federal Tax ID (EIN): 30-1511692
- Corporate Headquarters: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
- Phone: +1 302-313-2252
- Email: info@fenestras24.com